Connect everything and everyone, all in one communication platform.

Referees and other officials can log in to the RefAssist web application where they have efficient communication tools and can keep track of their appointments, availability, assessment reports, and expenses.

• Officials can update their personalized profile and contact details.
• Depending on your settings, officials indicate when they are available or unavailable. They can do so for a range of dates or for a specific time slot for one day.
• Referees can easily consult appointments or are notified of their assignment and all match details by email or SMS. Even pre-timed reminders are possible.
• Depending on your settings, officials can accept or decline appointments.
• Officials can easily consult open appointments and request a game if it does not create a conflict or self-assign if they are authorized.
• Officials keep the overview with a detailed calendar.
• RefAssist automatically generates built-in warnings with pertinent information in case of changes or cancellations. To make sure they’re aware, you can ask the officials to confirm or inform them of last-minute changes using integrated email and SMS.
• Referees and umpires get efficient post-match management with the ability to create and complete customized match reports. 
• Officials can submit, manage, and track their own expense claims all in one place. For mileage they can use our built-in mileage calculator.
• Officials can consult and download the observers’ assessment reports.
• Referees stay on top of their personal development with access to their performance data and history across all their appointments.
• The built-in messenger enables efficient communication among officials, managers, administrators, appointers, observers, and coaches.
• Officials get access to the file-sharing platform.
• Our web application is mobile friendly, but we have even better news: We are currently working hard to develop the referee mobile app — coming in 2021!

Observers can log in to the RefAssist web application where they have efficient communication tools and can keep track of their assessment reports, appointments, availability, and expenses.

• Observers get efficient post-match management with the ability to create and complete customized assessment reports and feedback forms.
• Observers can update their personalized profile and contact details.
• Depending on your settings, observers indicate when they are available or unavailable. They can do so for a range of dates or for a specific time slot for one day.
• Observers can easily consult appointments or are notified of their assignment and all match details by email or SMS. Even pre-timed reminders are possible.
• Depending on your settings, observers can accept or decline appointments.
• Observers keep the overview with a detailed calendar.
• RefAssist automatically generates built-in warnings with pertinent information in case of changes or cancellations. To make sure they’re aware, you can ask the observers to confirm or inform them of last-minute changes using integrated email and SMS.
• Observers can submit, manage, and track their own expense claims all in one place. For mileage they can use our built-in mileage calculator.
• The built-in messenger enables efficient communication among observers, referees, officials, managers, administrators, appointers, and coaches.
• Observers get access to the file-sharing platform.
• Our web application is mobile friendly, but we have even better news: We are currently working hard to develop the observer mobile app — coming in 2021!

Use our internal messaging system to send personal and global messages.

• Send out frequent, organized communication to your entire team or any part of it.
• Use the private chat with users or user groups.
• Get automatic notifications, reminders, and warnings in the built-in messenger or by email and SMS.

Share important documents, links, and files in different media formats on RefAssist’s user-friendly file-sharing platform.  

• Upload spreadsheets and presentations as well as text, audio, and video files in a well-organized library.
• You decide who has read-only access or who can upload and delete files on the platform.
• Make files accessible for users, user groups, or the entire team.
• For more video functionalities, you can use our specialized video platform.